Data Privacy Notice / Imprint
Welcome to our website agilox.net
Protecting your privacy is a matter of concern to us and includes visits to our websites as well as contact by phone, e-mail and contact form. This Data Privacy Notice covers all of the important information about the procedures we use to process data on our websites as well as for contacting us using the channels mentioned.
We are committed to protecting the data of our website visitors as well as our customers. Data will only be disclosed to third parties if they are provided exclusively as described in this notice.
We reserve the right to modify the information provided in this Data Privacy Notice without prior notice. The current version published here is valid.
2.1 Legal Basis
2.3 Collecting and Processing Personal Data, Retention Period and Data Recipient
2.4 Rights of Data Subjects
2.5 Consent and Right of revocation
2.6 Data Security
3.1 General Information
3.2 Marketing- and Personalization Tools
3.3 Third party Providers / Functional Add-ons (Plugins)
5.2 Processing Your Personal Data
5.3 Processing Your Personal Data by Social Media Platform Operators
5.4 Exercising Your Rights
1 Our Websites
This Data Privacy Notice applies to the following websites of AGILOX Services GmbH:
2 General Information
2.1 Legal Basis
The EU General Data Protection Regulation (GDPR) protects the fundamental rights and freedoms of natural persons, particularly their right to the protection of personal data. Personal data means any information related to an identifiable or identified natural person.
When we obtain consent from data subjects to process their personal data, the legal basis applied is Article 6(1)(a) of the GDPR.
You have voluntarily provided us with data about yourself and we process this data based on your consent for the following purposes: Inquiries made using the contact form or through telephone contact as well as verbal transmission for quotation or callbacks. You can revoke this consent at any time. The result of revocation is that we will no longer process your data for the aforementioned purposes from this point forward.
To withdraw your consent, please contact us here: email@example.com
Controller as defined in Article 4(7) GDPR is AGILOX Services GmbH, Gewerbepark 3, 4671 Neukirchen bei Lambach, Austria.
2.3 Collecting and Processing Personal Data, Retention Period and Data Recipient
We will retain your data for a minimum of 7 years for tax purposes in accordance with Paragraph 132 Section 1 of the Austrian Federal Tax Code (BAO), as well as within the retention period required by corporate law in accordance with Paragraphs 190, 212 of the Austrian Commercial Code (UGB). Your data will not be disclosed to third parties.
In accordance with the applicable provisions on protecting personal data, all personal data is collected, processed and used primarily for the purpose of providing services ordered by you and for processing your inquiries.
Your data will be kept in an identifiable form only for as long as is necessary for the purposes for which the personal data are processed or until the expiration of any guarantee, warranty, limitation and statutory retention periods, unless otherwise specified in this Data Privacy Notice.
As part of operating our websites, we contract with software service providers and agencies who, in the course of their activities, may gain access to your personal data. They are obligated to us to comply with applicable data privacy laws.
When you accept cookies, including statistics and marketing cookies, the data collected is processed by the third-party providers mentioned below. These providers may have information on their company headquarters in the U.S., for example. Since the U.S. cannot demonstrate a sufficient level of data protection according to a ruling by the European Court of Justice, we want to inform you about the risks associated with the transfer of data. There is a risk that U.S. authorities may access your transmitted data for monitoring and surveillance purposes. No effective legal remedy can be taken against this. When you accept the setting of cookies, including statistics and marketing cookies, you also agree to the transfer of your data to the non-member states listed (Article 49 (1)(a) GDPR).
2.4 Rights of Data Subjects
You have the following rights:
- The right to information about the personal data stored about you (Article 15 GDPR)
- The right to rectify inaccurate personal data related to you and, if necessary, to complete incomplete personal data (Article 16 GDPR)
- The right to erasure, as long as one of the reasons stated in Article 17 GDPR applies
- The right to restriction of processing, as long as one of the reasons stated in Article 18 GDPR applies
- The right to data portability in accordance with Article 20 GDPR
- The right to raise an objection to the authorized data protection authority.
You also have the right to object to processing on grounds related to your particular situation (Article 21(1) GDPR).
2.5 Consent and Right of revocation
If your consent is required in order to process or use your data, we will use/process your data only after you provide your express consent. By giving your consent, you confirm that you are 18 or older. You may withdraw your consent at any time. In the event that you wish to withdraw your consent, please contact firstname.lastname@example.org
2.6 Data Security
Technical and organizational measures are taken according to the required state of technology to protect your personal data to prevent loss, unauthorized access and misuse.
E-mail and newsletters are encrypted when transmitted. Encryption can prevent misuse of the data by third parties so that communication between you and our web server is protected. We use TLS (Transport Layer Security) for encryption. If your e-mail service provider does not support TLS encryption, e-mails sent to you will not be encrypted.
3 Visiting our Website
3.1 General Information
Every time our website is accessed or a file is retrieved or an attempt is made to retrieve it from the server, data about this process is collected in a log file and stored for 30 days. The following data in particular is stored about each access:
- IP address (anonymized)
- Name of file accessed
- Date and time of access
- Amount of data transferred
- Message if retrieval was successful
- Message if retrieval failed, including information on why it failed
- Name of your Internet service provider
- If applicable, the operating system and browser software of your end device
- The website from which you were referred.
The data mentioned in the overview is processed based on our legitimate interests defined in Article 6 (1)(f) GDPR to provide the website, to ensure system stability and to ensure data and operational security. The data collected is considered part of evaluations for performance analysis reasons. With your consent (Article 6 (1)(a) GDPR), we also use the analysis and retargeting tools as well as plug-ins and cookies described under “Analysis Tools” and “Marketing and Retargeting Tools”. These (not technically necessary) technologies will be activated only after receiving your express consent to the cookies by selecting the individual categories and clicking on “Save Selection” or “Accept All”.
3.2 Marketing and Personalization Tools
In order for us to analyze the behavior of visitors to our website, data is collected and evaluated using analysis tools. Analysis tools, also known as tracking tools, analyze where the user is coming from and what areas of our website the user is accessing. Analysis tools are used to try to improve and continuously optimize the website for visitors.
We use several services from Google, Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”) on our websites. General information on the subject of privacy protection at Google can be found at https://policies.google.com/privacy?hl=en
Google will use this information on our behalf to evaluate your use of the website in order to compile reports on website activity and to provide other services related to website and Internet usage to website operators.
You can prevent the collection of data generated by the cookie and related to your use of the website to Google as well as processing of this data by Google by downloading and installing the browser plug-in available using the following link: https://tools.google.com/dlpage/gaoptout?hl=en
We also use the Google Signals service with Google Analytics to ensure that existing Google Analytics features, such as advertising reports, remarketing, cross-device reports, and interest and demographic reports, are updated so that we receive aggregated and anonymized data from you if you have consented to the personalized ads setting in your Google account.
With Google Signals we use what is called cross-device tracking to create analyses. When Google Signals is activated, data is collected and linked to the Google account and cross-device remarketing campaigns can be launched.
In Google Analytics, Google Signals runs the collection of other visitor data, such as location, search history, YouTube history, and data about your website visit.
We use the website optimization tool Google Optimize on our website. For more information on the use of Google Optimize and data processing, visit: https://policies.google.com/privacy?hl=en-US
3.2.2 Marketing and Retargeting-Tools
We use marketing tools to analyze and optimize our website as it relates to user behavior for an improved customer experience.
Retargeting, also known as remarketing, describes personalized targeting strategies or targeted advertising adapted to the user. Users are identified by confirming cookies when they visit our website. After that, advertisements from the relevant advertising program can be served to these users when they visit other websites.
We also use pixels from different platforms on our website, which are listed below. A pixel is an image that is loaded when visiting a website after consenting to the setting of all cookies on agilox.net. Activities related to the website visit are also recorded.
We use several services from Google, Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”) on our website. General information on the subject of privacy protection at Google can be found at: https://policies.google.com/privacy?hl=en-us
Several tracking pixels from Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland (“Facebook”) are used on our website. General information on the subject of privacy protection at Facebook can be found at https://www.facebook.com/privacy/center/
Meta Pixel (formerly Facebook Pixel)
Our website uses the service HubSpot (“HubSpot”) for marketing purposes. HubSpot is a U.S. software company with a branch office in Ireland:
HubSpot Ireland Limited
1 Sir John Rogerson’s Quay
Dublin 2, Ireland
HubSpot provides us with an integrated software solution to use for our own marketing, lead generation and customer service purposes. These include e-mail marketing for sending newsletters and automated mailings as well as for reporting, contact management, such as user segmentation and CRM, landing pages and contact forms.
- IP address
- Geographical location
- Type of browser
- Duration of visit
- Pages viewed
The information collected by HubSpot as well as the content of our website are stored on the servers of HubSpot’s service providers. If you have given your consent to this as described in Article 6 (1)(A)(1)(A) GDPR, then processing on this website is for the purpose of website analysis.
We would like to draw your attention to the fact that your data may also be transferred to the U.S., since the HubSpot company headquarters is Hubspot, Inc., 25 First St., 2nd Floor, Cambridge, MA, USA. Additional safeguards are therefore required to ensure the level of data protection required by the GDPR. An agreement of standard protection clauses pursuant to Art. (46)(2)(C) GDPR provides this assurance. and requires the recipient of the data in the U.S. to provide the equivalent level of protection found in Europe when processing the data. More information on data processing as well as the standard data protection clauses can be found here: https://legal.hubspot.com/dpa
It is also important to note that, according to assessments by the European Court of Justice, there is currently no adequate level of protection for data transfers to the U.S.
Data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected.
You can permanently object to the collection of data by HubSpot and the setting of cookies by preventing the storage of cookies through your browser settings accordingly. You can object to the processing of your personal data at any time, effective going forward.
3.3 Third-party Providers/Functional Add-ons (Plug-ins)
Our website content includes content or services from third-party providers based on our legitimate interests, such as analysis and optimization of our website as defined in Art. 6 (1)(F) GDPR, in order to integrate content and services on our website (e.g. videos). The integration of some content elements from other providers (“plug-ins”), are used to add additional content and features to our website. In this case, as in the case of any website access, the transmission of your IP address to the respective provider is technically necessary. This transmission takes place directly through your browser. AGILOX Services GmbH does not process the data in this context.
Our website uses the “Gravity Forms” plug-in by the developer Rocket Genius, Inc., 1620 Centerville Turnpike, Suite 102, Virginia Beach, VA 23464-6500, USA.
By using the form, the data you enter will be transmitted to our website server and to us by e-mail. By selecting the checkbox below the form before submitting the content, you are giving your consent to the processing of your request and the transmission of your personal data. The legal basis applied is Article 6 (1)(A) GDPR.
We use the Google Maps API service (“Google Maps”) on our website. Our website uses Google Maps for displaying map information. When Google Maps is used, Google also processes and uses data about the use of the Maps features. By integrating the service on our site, the following data at a minimum is transmitted to Google: IP address, time of the website visit, screen resolution of the visitor, URL of the website (referrer), the browser identifier (user agent) and search terms. The data is transferred regardless of whether or not you have an existing Google user account and whether or not you are logged into it. If you are logged in, this data is assigned directly to your account. If you do not want the data assigned to your profile, you must log out before activating the button and delete cookies. Google stores this data as usage profiles and uses it for the purposes of advertising, market research and/or designing its website to meet user needs. You have the right to object to the creation of these user profiles, and you will need to contact Google to exercise this right.
Our website features embedded YouTube videos, which are stored on “www.youtube.com” and can be played directly on our website. These are embedded in what is known as “privacy-enhanced mode” (see https://support.google.com/youtube/answer/171780?hl=de). By calling up the plug-in, YouTube cookies may be stored on your computer and the following data at a minimum may be transmitted to Google as the YouTube operator: IP address and cookie ID, the specific address of the page accessed from our site, the browser language setting, the system date and time of access and the identifier of your browser. The data is transferred regardless of whether or not you have an existing Google user account and whether or not you are logged into it. If you are logged in, this data is assigned directly to your account. YouTube or Google stores this data as usage profiles and uses it for the purposes of advertising, market research and/or designing its website to meet user needs. This type of an evaluation is carried out in particular (also for users who are not logged in) to provide customized advertising and to inform other users about your activities on our website. You have the right to object to the creation of these user profiles, and you will need to contact Google as the operator of YouTube to exercise this right.
We send our newsletter using the Mailchimp service from the provider The Rocket Science Group, LLC, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA (“Mailchimp”). The provider allows us to contact our subscribers directly. In addition, usage behavior is analyzed so that we can continuously optimize our content.
The following data is processed when using Mailchimp:
- E-mail address
- First name
- Last name
Mailchimp is the recipient of your personal data and acts as the order processor for us with regard to sending the newsletter. Your data is only processed once you express your consent and transmit your personal data.
For more information on how Mailchimp processes data, visit: https://mailchimp.com/de/legal/data-processing-addendum/
The provider’s privacy statement can be found here: https://www.intuit.com/privacy/statement/
We use the service from Vimeo LLC, 555 West 18th Street, New York, New York 10011, USA (“Vimeo”). A code snippet on our website allows us to make videos available to you on the website as well as on our social media channels.
Through the use of Vimeo, certain user data may be collected for the purpose of analyzing usage behavior and optimization. If you access a page on our website in which a Vimeo video is embedded, the browser connects to the Vimeo servers. The transmitted data is collected, stored and processed on the Vimeo servers. This includes IP address, browser information, operating system and basic device information. In addition, the servers store information about the website where you use the Vimeo service. For analysis purposes, values such as session duration, bounce rate and button clicks are analyzed and stored using cookies and similar technologies.
We use the service Wistia, Inc., 17 Tudor Street, Cambridge, MA 02139, USA (“Wistia”) on our website. Wistia Player is used to integrate videos on our website. When the videos are played, a connection is made to the Wistia servers. The following data is collected in the process:
- Anonymized IP address, including provider
- Access time of the videos you have watched
- Details about the video clips
- URL of the videos
- Type of end device
- Operating system and browser used.
If you have a personal Wistia account and are logged in on your end device, Wistia can assign the collected information to your user account. You can prevent this assignment by logging out of your user account before visiting our website.
The interest behind using Wistia is to make our website more appealing. This constitutes a legitimate interest as defined in Art. 6 (1)(f) GDPR.
For more information on how personal data is treated, visit Wistia: https://wistia.com/privacy
We use the Pipedrive CRM (customer relationship management) tool from Pipedrive OÜ, Mustamäe tee 3a, Tallinn, 10615, Estonia (“Pipedrive”). Your request, which you submit to us via the contact form on our website, will be transmitted to Pipedrive and stored on its servers. We use the Pipedrive CRM tool based on our legitimate interests (processing user inquiries, existing customer management, new customer business). For this purpose, a contract with Pipedrive was signed with standard contractual clauses, wherein the processing of user data by Pipedrive is defined only in accordance with our instructions and to comply with the EU level of data protection.
If you want to check which cookies are stored in your browser or make changes/deletions, you can do this in your browser settings:
- Chrome: Clear, enable, and manage cookies in Chrome
- Safari: Manage cookies and website data in Safari on Mac
- Firefox: Clear cookies and site data in Firefox
- Microsoft Edge: Delete cookies in Microsoft Edge
Technically necessary cookies enable basic functions and are required for the website to function properly.
Statistics cookies collect information anonymously. This information helps us understand how our visitors use our website.
Marketing cookies are used by us to connect visitors with customer management. They do this by tracking visitors across websites and tracking which content is viewed on our website.
4 Interaction with us
We will regularly notify you by e-mail about our products and what we’re developing. You can subscribe to our newsletter for this purpose. When you subscribe, you will receive information from us about the company, our products, (other) developments and product presentations. We use your e-mail address to send newsletters and to analyze how our newsletter is used in order to better adapt it to the interests of our customers. We use the double opt-in method for the registration process. You will receive an e-mail after you register asking you to confirm your registration.
Data processing in connection with our newsletter is carried out based on Art. 6 (1)(a) GDPR. You can revoke your consent to receive a newsletter at any time by confirming the unsubscribe link at the end of the newsletter. After you unsubscribe, for technical reasons it may take a few hours until your cancellation is completed. In exceptional cases you may still receive a newsletter before processing of your cancellation is complete.
We use the Mailchimp program to send the newsletter. You can find more information under the section on Mailchimp.
You can contact us by phone at +43 7245 93083 0, by e-mail (email@example.com), or using our contact form or our social media channels.
In the case of telephone inquiries, your personal data will be recorded if deemed necessary in order to process your inquiry.
By contacting us, you consent to the processing of the data you disclose (Art. 6 (1)(a) GDPR). You also consent to the processing of data (Art. 9 (2)(a) GDPR) that falls into special categories pursuant to Art. 9 (1) DSGVO.
If you have any question, please contact us here: firstname.lastname@example.org
5 Social Media
Thank you for visiting our social media channels. We are very concerned about protecting your personal data. We would like to inform you below about how your data is handled on our social media pages in accordance with Art. 13 GDPR.
The operator of the respective platform is solely responsible for the processing of personal data on the actual social media platforms on which we operate our pages.
Part of the responsibility for the data collection and processing listed below is with us and part is with the respective operators of the social network platforms (“Platforms”). We as well as the platform operators are jointly responsible for certain processing operations (Art. 26).
|Platform||Controller||Controller||Our social media presence|
|Meta Platforms Ireland Limited (“ Facebook”)
4 Grand Canal Square
Grand Canal Harbour
Dublin 2 Ireland
|AGILOX Services GmbH
Gewerbepark 34671 Neukirchen bei Lambach
|YouTube||Google, Inc. (“Google”)
1600 Amphitheatre Parkway,
CA 94943, USA
|LinkedIn Ireland Unlimited Company
Dublin 2 IrlandSowieLinkedIn Corporation
1000 W. Maude Avenue
CA 94085, USA
5.2 Processing Your Personal Data
When you visit one of our social media channels, as the operator of the site, we process your activities as well as interactions with our channels, such as messages, requests, posts, comments or shares, as well as your publicly viewable profile data, such as your name and profile picture. Your publicly viewable profile data depends on the profile settings that you have stored on the social media platform. We operate our social media channels and process the aforementioned data for the purpose of providing information about us and our products and communicating with our followers and interested parties. We process the data based on our aforementioned legitimate interests (Art. 6 (1)(f) GDPR) and, if necessary, in order to respond to your messages, requests, contributions or comments that you send us (Art. 6 (1)(b) GDPR). A review of comments and other interactions by you on our social media pages is conducted to determine whether they violate applicable laws or the respective community guidelines, and, if applicable, we delete this content. Should such comments or content occur more frequently, we may process the user names involved for internal reconciliation purposes. We base this processing on our legitimate interest (Art. 6 (1)(f) DSGVO) to provide a reputable online presence and to comply with legal requirements.
On the social media platforms, usage statistics of the respective platform are made available to us anonymously as Page Insights data. This data is prepared based on the actions and interactions of our followers (e.g. likes, shares, comments, number of followers, views of individual page areas, reach of a post as well as statistics on followers by age, language, origin or interests). These insights help us engage with our followers and prospective followers, understand the usage and reach of our posts, evaluate content and identify usage preferences, as well as help us tailor our social media pages to the target group as much as possible. We have neither influence over nor access to the creation and processing of the usage statistics and the available data. The operator and the corresponding social media platform are solely responsible for the way the data is handled. We are unable to view personal data on followers or users. This data processing is based on our aforementioned legitimate interests (Art. 6 (1)(f) GDPR).
Your personal data will only be processed as long as is necessary for the purposes stated above. In the event of an objection to processing based on our legitimate interests (Art. 6 (1)(f) GDPR), we will delete personal data unless further processing of the data is permitted under the relevant legal provisions. Deletion of data will also be initiated if we are obligated to do so for other legal reasons. Applying these general principles, we usually delete personal data immediately after the legal basis ceases to exist, if it is no longer required for the stated purposes, or if the stated purposes cease to exist and if there is no other legal basis (e.g. retention periods under commercial and tax law); otherwise, we will delete the data after any other legal basis ceases to exist.
We use a social media management tool for scheduling and publishing as part of providing content on our social media channels.
We use the Hootsuite social media management tool from Hootsuite Inc., Vancouver HQ, East 5th Avenue, Vancouver, Canada, BC V5T 1 4L1 (“Hootsuite”), to process the social media channel data that we provide. As per Art. 6 (1) (f) GDPR, we have a legitimate interest for the use of this software. Hootsuite provides the ability to manage social media channels, schedule, publish and analyze posts. Hootsuite also processes your data in the U.S., among other places. We would like to draw your attention to the fact that, according to the opinion of the European Court of Justice, there is currently no adequate level of protection for data transfers to the U.S. and therefore these transfers may be associated with various risks as to the legality and security of the data processing. Hootsuite uses what are known as standard contractual clauses pursuant to Art. 46 (2) and (3) GDPR as the basis for processing or transferring data for recipients located in non-EU member states such as Norway, Liechtenstein, Iceland and the U.S. in particular. These standard contractual clauses are templates provided by the EU Commission and are intended to ensure that data complies with European data privacy protection standards when transferred to and stored in non-EU member countries.
5.3 Processing of Your Personal Data by Social Media Platform Operators
- Facebook Information on Page Insights Data
- Instagram Insights
- YouTube Insights under https://support.google.com/youtube/answer/9002587?hl=en and https://policies.google.com/terms?hl=de
You can find more information on how your personal data is processed by the operator of the respective social media platform in the context of interest-based advertising as well as how to configure settings for your profile and your advertising preferences on the following websites of the respective social media platform:
- Facebook under https://www.facebook.com/business/ads or https://www.facebook.com/adpreferences/ad_settings,
- Instagram under https://business.instagram.com/advertising or https://help.instagram.com/478880589321969/?helpref=hc_fnav,
- LinkedIn under https://www.linkedin.com/psettings/advertising-data,
- YouTube under https://support.google.com/youtube/answer/9002587?hl=e
5.4 Exercising Your Rights
The contact person for exercising your rights is primarily the operator of the respective social media platform and is the only one who can provide direct access to the required information or the functionality of the respective platform and take immediate appropriate action. The contact persons for exercising your rights in relation to the operators of the respective social media platform and more information can be found in the privacy policies of the individual social media networks:
AGILOX Services GmbH
A-4671 Neukirchen bei Lambach
VAT no. ATU66997299
Commercial Register: FN 374520s, Regional Court Wels
Member of the Upper Austria Chamber of Commerce (Wirtschaftskammer Oberösterreich)
Telephone: +43 7245 93083 0
Business consultancy including business organization
Service in automatic data processing and IT
Mechatronics for electronics, office and computer systems engineering