Technical-Support-Hotline (m/f/d)

Support

You live out your inventive spirit in the further development of our intralogistics robots and are a pioneer in new developments.

Type of employment
Full-time
Department
Support
Level
Experienced
Salary
2,635 - 3,500 € gross

Your job

  • Technical customer hotline support, in German and English language for our Autonomous Mobile Robots (AMRs)
  • Cooperation with hardware engineering, commissioning engineers and service technicians
  • On-call service in customer support
  • Remote analysis and troubleshooting
  • Occasional work from home office according to on-call schedule
  • Occasional service calls as well as national and international customer support
  • Instruction and training of customer personnel

 

Your knowledge

  • Completed training as a mechatronics engineer, electrician, control technician, IT systems electronics engineer or technician – ideally professional experience
  • Pleasure in contact with customers
  • Very good knowledge of German and English, completed military service, driver’s license B
  • Reliability, sense of responsibility and high motivation
  • Distinct planning and organizational skills, as well as initiative and precise working methods
  • Analytical, as well as result- and solution-oriented thinking
  • Very good EDP user skills
  • Willigness to travel nationally and internationally to a small extent
  • Ability to work in a team
  • Willingness to be on call

Your benefits

PAMPERING PROGRAM Inexpensive regional lunch delicacies and free coffee, tea and cocoa are a matter of honor with us.

FLEXIBILITY We rely on flexible scheduling with few core hours.

FILL UP THE TANK, PLEASE You can charge your e-car with us for little money.

FUN FACTOR If you can party, you can work. But if you can work, you can party with us. Preferably together at various company events.

 

That way you profit even more

CREATIVE FREEDOM Lateral thinkers and forward thinkers can contribute and realize their potential with us.

WORKING ATMOSPHERE Our young, dynamic team appreciates our open-door culture, don’t you?

THINKING GLOBALLY, ACTING LOCALLY Our employees breathe international air and tinker with products that are 100% manufactured in Austria. 

MODERN WORKPLACE We know large, bright offices not only from catalogs. Come to us and see for yourself.

Sounds good? Send your application to